All Systems Operational

About This Site

The current status of the Symantec Endpoint Protection 14.1 Cloud Console service is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Support.

New Enrollments Operational
Customer Creation   Operational
SEPM Enrollments   Operational
Customer Portal Operational
Portal Login   Operational
Licensing Platform   Operational
Service Platform Health Operational
Compute Platform   ? Operational
Global Traffic Management   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 21, 2018
Completed - The scheduled maintenance has been completed.
Jul 21, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 01:00 UTC
Scheduled - Symantec is performing scheduled maintenance of Symantec Endpoint Protection 14.1 Cloud Console (SEP 14.1 Cloud Console) beginning July 21, 2018, starting at 01:00 UTC, for a duration of 4 hours.

Impact
During the maintenance period, you will not be able to purchase subscriptions or obtain trial subscriptions. No other SEP 14.1 Cloud Console functionality will be affected, and endpoint devices will remain protected.

Schedule
• Start Date: July 21, 2018 at 01:00 UTC
• End Date: July 21, 2018 at 05:00 UTC
Jul 18, 22:17 UTC
Jul 20, 2018

No incidents reported.

Jul 19, 2018
Resolved - This incident has been resolved.
Jul 19, 16:39 UTC
Investigating - We are aware customers may be experiencing login errors when attempting to log into the management portal. We are currently investigating these errors and will provide further updates as new information is discovered.

Please note that no other SEP 14.1 Cloud Console functionality is affected and the protection services provided by endpoints remains continues to protect devices it is installed on.
Jul 19, 16:21 UTC
Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.